CPCAB level 2 Award in Effective Listening Skills (ELSK-L2)
Who is the Course for?
The course is aimed at people who wish to develop their listening skills in order to:
- Improve their ability to communicate effectively with others
- Improve working relationships
- Enhance personal relationships
- Enhance ability to work with others in a helping role
- Enhance ability to work with others in customer services role
Course Benefits
- Recognise barriers to your own listening
- Develop an awareness of self in relation to others
- Listening to others on a deeper level
- Improve overall communication skills in a personal & professional role
- Build confidence
Level
The course is a L2
Guided learning hours
15 (minimum)
Minimum age
16 years
Entry requirements
There is no previous experience required, however candidates will be required to undertake an assessment to assess their suitability.
learning outcomes
Creating a safe place talking
Help the individual to express their concerns
The importance of being non-judgemental
Listen attentively
Understand the importance of self awareness
Use listening and responding skills
Use reflection and feedback to develop effective listening skills
Progression
Candidates who complete this unit may wish to progress to the CPCAB L3 in Counselling Studies
Assessment
Trainer assessed completed portfolio, which is externally verified by the CPCAB
Enrolment status: Open
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